Tips-tips Melayan Pelanggan daripada Pelanggan

Saya suka membeli lebih-lebih lagi kalau dilayan baik. Kadang-kadang tu tak berniat nak membeli tapi bila bercakap lama-lama dengan the salesgirl/ salesman saya jadi terbeli. Tapi saya tak akan membeli apabila saya rasa the salesman/salesgirl being so annoyance walaupun memang saya kena beli. Tapi biasanya yang annoying tu bukan salesman tapi ownernye sebab kedai tu kedai dia. Tapi kalau kedai, memang kedai dia tapi takkan dia sendiri nak beli kat kedai sendiri betul tak?



Saya bagi contoh, adalah satu kali tu saya masuk kedai kain ni, I am so imprressed to the salesgirl and the salesman melayan I, so I tanya dia kalau dia boleh jahit langsir. They are so convincing, tapi bila datang the owner, she asked me to measure the window and door myself guna tali rafia dan datang bawa ukuran not only that, dia punyalah annoying , macam kita tak layak duduk kat tempat berprestij, sebab I pakai uniform kan siap buat assupmtion my place so hulu. I finally decided not to give the sales to them (bumiputera) but to give the sales to non bumi (chinese) who is more professional dan yang melayan pelanggan sebaik yang mungkin. I spend about RM1700 for the curtain that I plan to have. Jangan tuding jari bila orang tak datang kedai kita regadless weekdays or weekend. From then I tell to myself that I will never spend a single cent at that "kedai" anymore and I will never recommend to all my aunties yang berpotensi membeli di sana. Morale of the story, jangan kita pandang rendah pada orang treat everybody the same eventhough peminta sedekah dan jangan suka put blame on others. Lagi satu jangan suka cari salah orang tanpa melihat diri sendiri.

Smile, Friendly, Down to earth will always wins human's heart. As summary a good tips to win customers :



a) Customers' is always right eventhough sometimes they are not but we can educate them.

b) Share your experience with your customers

c) Make friends with your customers

d) Smile

e) Be a good listener

f) Always greet and thank your customers.



All the above is applicable to all types of customers eventhough they are not buying (visitors)



Is it hard for you to the above?

Promotion at Anggerik Mall

I went to Anggerik Mall last weekend.I couldn't believe that I could get nearly 50% discount for the "kain" I bought at Takzim for Hari Raya. I also bought blouse at only RM20.00 at Boutique Kereina. Noor Arfa also offering best buy at their outlet. Those who love batik, you shouldn't miss this opportunity. I bought RM59.00 batik shirt for my husband at NOOR ARFA .

How to get to Anggerik Mall

This map may help you to get to Anggerik Mall.

MY EXPERIANCE AT ANGGERIK MALL

Last Saturday, after work I did facial at MAEIDA. It was fantastic and very relaxing. Suprisingly the service charge was very cheap. I spend only RM35 for my facial. It so convenient as I finished, I had my tea at the food court. The food was nice the price was cheap too.It cost me about RM3.50 with tea and few traditional kuih. After I had my tea I window shopped at all the outlets and I bought hair clips with only RM2.00 which cost me RM5.00 at other shopping complex.

Now oil price has gone tremendously, and it's a time we shop wisely. Shop when necesssary and at the right price and place. It will definitely help you in managing your monthly house financial.

HEAVAN FOR FOOD LOVERS

You can find cheap food yet tasty at Anggerik Mall. The rojak is the best in Shah Alam. Manggo juice is the best in Shah Alam. Where can you find a manggo juice with a real manggo cube it in (Not NATA DE COCO okay) ? Here at Anggerik Mall you can get it. The rojak come in varieties of name"Rojak tempe", Rojak "Pasembor", Rojak "Mee" and many other names. But we can assure you the taste is the best. You want something fresh and tasty?. the food court at Anggerik Mall offers you varieties of sup.

THERE IS ONE MORE SPECIAL ABOUT THE FOOD COURT
Do you watch PI MAI PI MAI TANGTU?. The most popular sitcom in 90's ? You want to watch it ? Lets have a sit at the beverage corner on the right side of the food court. You can request for it and they will play the CD for you. Isn't it exciting?

What you Can Get at Anggerik Mall?

Textiles :
a) Takzim - offers varieties of textiles with varieties of design and colours not only that, they also offers curtains and carpet. Value for money.
b) D'warna - offers varities of textiles with collections of baju kurung. Value for money also.

Boutique
a) Qamilla - offers high quality of material for your umrah attire. Eventhough it is for umrah it is fasionable and suitable for dinner. Good Quality.
b) Sireh Pinang - Collection of kurung and kebaya. Not to forget a collection of dress for dineer !... . Good Quality
c) Kireina - Collection of casual, dress and kurung + accessories. Isn't a good combination for those who preparing for dinner ?. Value for money.

Shoe Boutique
a) Retro Heels - Do you like design from VINCCI, PRIMAVERA? Why go far? Why go for expensive? Here you can get nearly the same design with a better price?. Value for money.

Accessories
a) MAR Innovations - You want to have the collection of hardly found in a market? Come, visit this small outlet with varieties of accessories and beauty product. Good Quality.
b) CINTILAR - You want to look like "Mak Datin"?. You want to wear branded item with affordable price. Let's treasure the luxury of the collection. You're surely fall in love with it. Value for Money.

FLORIST
a) EVES GARDEN - Do you want to give flowers to your girlfriend? or maybe you have a corporate client that you want to impress? send them a bouquet of flowers. Good Quality
b) NS Collection - Flowers, gifts, baskets. All you get it here. Value for Money
c) NA Florist - You plan for your wedding? Let's visit this outlet. It will cherish your wedding day with their collection of bunga telur, bunga manggar and varieties of designs for your hantaran.