Thursday, July 31, 2008

Karnival Kerjaya & Showcase Mentor Mantee 2008

Karnival Kerjaya & Showcase Mentor Mantee telah berlangsung dari 24 - 30 Julai 2008. Eventhough, not all activities scheduled materialised but at least there were few talks on entrepreneurship were conducted by speakers. The launching was average but at least they tried the best to materialized what they had planned.

Wednesday, July 16, 2008

A Message by George Carlin

Hi all!, today I want to share what my boss (COO) has shared with his staff and I want to share with you all. READ & THINK ................



Isn't it amazing that George Carlin - comedian of the 70's and 80's - could write something so very eloquent...and so very appropriate.

A Message by George Carlin:

The paradox of our time in history is that we have taller buildings but shorter tempers, wider Freeways , but narrower viewpoints. We spend more, but have less, we buy more, but enjoy less. We have bigger houses and smaller families, more conveniences, but less time. We have more degrees but less sense, more knowledge, but less judgment, more experts, yet more problems, more medicine, but less wellness.

We drink too much, smoke too much, spend too recklessly, laugh too little, drive too fast, get too angry, stay up too late, get up too tired, read too little, watch TV too much, and pray too seldom.

We have multiplied our possessions, but reduced our values. We talk too much, love too seldom, and hate too often.

We've learned how to make a living, but not a life. We've added years to life not life to years. We've been all the way to the moon and back, but have trouble crossing the street to meet a new neighbor. We conquered outer space but not inner space. We've done larger things, but not better things.

We've cleaned up the air, but polluted the soul. We've conquered the atom, but not our prejudice. We write more, but learn less. We plan more, but accomplish less. We've learned to rush, but not to wait. We build more computers to hold more information, to produce more copies than ever, but we communicate less and less.

These are the times of fast foods and slow digestion, big men and small character, steep profits and shallow relationships. These are the days of two incomes but more divorce, fancier houses, but broken homes. These are days of quick trips, disposable diapers, throwaway morality, one night stands, overweight bodies, and pills that do everything from cheer, to quiet, to kill. It is a time when there is much in the showroom window and nothing in the stockroom. A time when technology can bring this letter to you, and a time when you can choose either to share this insight, or to just hit delete...

Remember; spend some time with your loved ones, because they are not going to be around forever.

Remember, say a kind word to someone who looks up to you in awe, because that little person soon will grow up and leave your side.

Remember, to give a warm hug to the one next to you, because that is the only treasure you can give with your heart and it doesn't cost a cent.

Remember, to say, 'I love you' to your partner and your loved ones, but most of all mean it. A kiss and an embrace will mend hurt when it comes from deep inside of you.

Remember to hold hands and cherish the moment for someday that person will not be there again.

Give time to love, give time to speak! And give time to share the precious thoughts in your mind.

AND ALWAYS REMEMBER:

Life is not measured by the number of breaths we take, but by the moments that take our breath away.

George Carlin

Tuesday, July 15, 2008

7 Nilai "Emotional Spiritual Quotaient

1. JUJUR
2. TANGGUNGJAWAB
3. VISIONER
4. DISIPLIN
5. KERJASAMA
6. ADIL
7. PEDULI ( mengambil tahu)

Nilai-nilai ini diambil daripada buku yang ditulis oleh Ary Ginanjar Agustin

Monday, July 14, 2008

Tips Untuk Berjaya

Anda pernah membaca buku bertajuk "7 habits of Highly Effective People"?oleh Stephen Covey. Saya sangat teruja bila pertama kali membaca buku tersbut pada tahun 1993. Antara sifat yang saya sangat gemar ialah "put yourself into other people's shoe". Sifat ini mengajar kita memahami orang lain untuk menjadikan kita seorang yang berjaya.

Pelikkan? Tapi cuba anda fikirkan. Kita beri contoh mudah, kita memberi peringatan kepada orang supaya berjaga-jaga supaya tidak berlaku kecelakaan kepada orang yang kita perihatin tanpa apa-apa sebarang bayaran atau meminta upah. Apa kesannya, orang di beri peringatan itu akan lebih berhati-hati dan sekiranya dia seorang peniaga, dia akan mendapat kesan dimana kerugian dapat dielakkan. Sifat ini bukan sahaja memberi kesan positif kepada orang yang diberi peringatan malah orang memberi peringatan itu juga mendapat balasan pahala. Maka wujud sifat "win, win situation" which we will discuss in other session. Dan sekiranya si penerima peringatan mendapati sedikit kesilapan, dia juga berhak membetulkannya dengan syarat hati mesti terbuka untuk membetulkan kesilapan dan pihak ditegur perlu menerima untuk kebaikannnya. Jangan campak batu, tangan simpan dibelakang.

Thursday, July 10, 2008

Hari Potensi Kana-kanak KEMAS Selangor 2008







"Hari Potensi Kanak-Kanak KEMAS Selangor 2008" was held at Anggerik Mall on 12th July 2008. It such a wonderful day for both parents and kids and satisfied day for teacher who has worked hard to groom the kids. The first ever event that make the mall such a crowded place and has make everybody smiles. Congratulations to KEMAS Selangor which has organized such a big and happenings event and not to forget to MARA Selangor which has given a chance to the agencies to organize such events. We really hope more events like this will be held in Anggerik Mall. Anggerik Mall is always welcome to any Governments Departments and NGO to organize event such as Hari bertemu Pelanggan, Awareness Day, Publics campaign and etc. We also welcome the event organizer to conduct promotion activties such as bazaar, year end sales, car boot sales and etc.

Wednesday, July 9, 2008

Tips-tips Melayan Pelanggan daripada Pelanggan

Saya suka membeli lebih-lebih lagi kalau dilayan baik. Kadang-kadang tu tak berniat nak membeli tapi bila bercakap lama-lama dengan the salesgirl/ salesman saya jadi terbeli. Tapi saya tak akan membeli apabila saya rasa the salesman/salesgirl being so annoyance walaupun memang saya kena beli. Tapi biasanya yang annoying tu bukan salesman tapi ownernye sebab kedai tu kedai dia. Tapi kalau kedai, memang kedai dia tapi takkan dia sendiri nak beli kat kedai sendiri betul tak?



Saya bagi contoh, adalah satu kali tu saya masuk kedai kain ni, I am so imprressed to the salesgirl and the salesman melayan I, so I tanya dia kalau dia boleh jahit langsir. They are so convincing, tapi bila datang the owner, she asked me to measure the window and door myself guna tali rafia dan datang bawa ukuran not only that, dia punyalah annoying , macam kita tak layak duduk kat tempat berprestij, sebab I pakai uniform kan siap buat assupmtion my place so hulu. I finally decided not to give the sales to them (bumiputera) but to give the sales to non bumi (chinese) who is more professional dan yang melayan pelanggan sebaik yang mungkin. I spend about RM1700 for the curtain that I plan to have. Jangan tuding jari bila orang tak datang kedai kita regadless weekdays or weekend. From then I tell to myself that I will never spend a single cent at that "kedai" anymore and I will never recommend to all my aunties yang berpotensi membeli di sana. Morale of the story, jangan kita pandang rendah pada orang treat everybody the same eventhough peminta sedekah dan jangan suka put blame on others. Lagi satu jangan suka cari salah orang tanpa melihat diri sendiri.


Smile, Friendly, Down to earth will always wins human's heart. As summary a good tips to win customers :



a) Customers' is always right eventhough sometimes they are not but we can educate them.

b) Share your experience with your customers

c) Make friends with your customers

d) Smile

e) Be a good listener

f) Always greet and thank your customers.



All the above is applicable to all types of customers eventhough they are not buying (visitors)



Is it hard for you to the above?